Angelica's commitment to perfecting the process comes with many years of experience, stemming from a high level position at Nordstrom's to joining her husband & broker Isaiah Rodriguez, building TRG® Mortgage as a staple in the industry. The loan process may seem easy at a glance, until it's realized that many moving parts, oversights, and details in a specific loan process could affect the transaction. Her desire to see a client's experience come to fruition is complimented with having a solid processing team that gets it done. It's through her leadership, broker support, and zeal for knowledge continues to challenge the industry standards, making borrowers smile knowing "the team got it done".
I couldn't have closed a rescue transaction without Angelica's help with understanding the complexities of the investor's guidelines. Many time we're presented a solution, all to submit a loan and find out that there's an overlay or an oversight by underwriting. Angelica has truly helped me move my files to CTC, funding, and recording ensuring a successful close of escrow.
My thoughts: There's a sweet science to the loan process. After touching many loan files over the years, intuition and a deep understanding of lending is only scratching the surface of what goes into developing a resourceful processing team. They also have to be excited as I am, to put loan process across the finish line.
• Pre-Approval standards company-wide
• Processing & underwriting operations
• Mentoring of MLOS, new and experienced
• Compliance, strategic planning, and correspondent
My role with the company as a Vice President of Operations, is a challenge every single day. From new submissions to many loans recording the same day, it's no easy task to keep everything in sync. It's a daily desire to fulfill the duty I'm passionate about, which is "perfecting the process", every step of the way. I know the impact this makes most importantly to the client, parties involved in a transaction, our people, and lives that end up in a new home.